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Shipping and Returns

What are your delivery options?

Currently we dispatch in the UK using Royal Mail 1st Class or Parcel Force, with deliveries arriving within 3-5 working days. In the USA, delivery time is usually 7-10 working days.

Do you ship internationally?

Le Toy Van toys are sold in more than 65 countries worldwide. We have fantastic distributors in foreign territories that would be delighted to help you. Please email us at and we will re-direct you to the best point of contact depending on your location

It's a gift! Can I ship to a different address to my home address?

Yes of course, shipment to a different UK address is possible

How long will my order take to arrive?

Orders are delivered with 3 to 5 working days in the United Kingdom. For busy periods such as Christmas, please allow up to a week to be on the safe side. In the USA, delivery time is usually 7-10 working days. Again, please allow extra time in the run up to Christmas.

Can I add delivery instructions to my order?

Yes you can add some delivery instructions when placing your order. Alternatively, please email us after placing your order with your instruction so that we can relay to our carrier

What if i'm purchasing from outside the UK?

We love shipping our products all over the world, we accept payment in £ sterling, therefore all our products are shown in £ sterling. If you are based overseas you can pay in £ sterling and your card provider will convert this to your currency at the agreed bank exchange rate.

What days do you deliver?

We deliver every working day, from Monday to Friday.

Can I change my delivery address?

Yes of course – before you receive the delivery acknowledgment you can amend your order by calling Le Toy Van at +44(0)208 979 2036

My order hasn't arrived yet?

We deliver in the UK within 3-5 working days. If your order still hasn’t arrived after this time please call us on 0208 979 2036 with your original order details and confirmation number

In the USA, delivery time is usually 7-10 working days.

Country Minimum Order Delivery Cost



£5, free delivery for orders £50 +




Europe Belgium, Germany, Luxemburg, Netherlands



Europe Austria, France, Guernsey, Jersey, Ireland, Monaco, Poland, Portugal*, Spain*, Sweden (*excluding islands & Porto)






Child Safe

Our products are crafted to the highest EU/US standards.

Eco Friendly

Created using only the best quality sustainable materials.

Play Satisfaction

Not 100% in LOVE with your purchase? Send it back Hassle Free, 30 days returns.

Customer Support

Got questions? We have answers! Just email or contact via Social Media.